Privacy Policy

The Company processes a range of personal data of Users (whether registered or not) when they use the https://www.ervantrust.ro/ Website and/or any Service offered by our company.
This privacy policy describes what types of personal data are processed, how they are used, what your choices are. in relation to such processing, as well as how we will respect your rights as a data subject under personal data protection legislation, including Regulation (EU) 2016/679 (“GDPR”).
BEFORE USING THE WEBSITE OR ANY OF OUR SERVICES, WE RECOMMEND THAT YOU READ THIS POLICY CAREFULLY TO UNDERSTAND HOW YOUR PERSONAL DATA IS PROCESSED.

1. WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?

ERVAN TRUST SRL, based in Romania, is the controller of personal data, in accordance with the legislation on personal data protection including GDPR, regarding the personal data of Users collected and processed through the Site https://www.ervantrust.ro/ and/or in the context of the Services offered through or in connection with the Site.
For the processing of personal data the Company can be contacted using the following contact details: ervantrust@gmail.com

2. WHAT DATA DO WE PROCESS?

The company processes the personal data you provide to us when you use the Site, register on our page, contract a service, sign up for our campaigns (and/or campaigns organized with our partners), wish to receive commercial communications or participate in our surveys and questionnaires, or contact us by any means of communication. If you contact our company ERVAN TRUST SRL through the contact form present on the website https://www.ervantrust.ro/, the data communicated by you (name, surname, address, telephone, email and any other personal data communicated) will be stored and processed only after ticking the express acceptance present at the bottom of the contact form.We also use cookies and similar technologies to recognize you and your devices. We also allow others to use cookies. How we use these technologies are described in our Cookie Policy.

3. PROVIDING PERSONALISED OFFERS

In certain situations, we may use information collected from you in combination with data we obtain from our sales and/or marketing teams about your interaction with the Company to use in the context of our marketing communications. We want to make our marketing activity more effective by providing our customers with relevant and personalised products/services [We may also, if you agree, conduct advanced analytics on your interests and preferences resulting from the information we hold about you from your interaction with us, as well as by combining data obtained from third parties (e.g. via web analytics technologies) to send you marketing communications i tailored to your needs and preferences]. We may carry out various reports, analyses and statistical studies on marketing campaigns organised and their success, sales/processing activity.

4. PERFORMANCE OF THE CONTRACT CONCLUDED WITH US

When you request the provision of services we may process certain personal data necessary for these purposes (e.g. first and last name, delivery/supply address, transaction data, etc.).

5. MANAGEMENT OF THE RELATIONSHIP BETWEEN USERS AND ASSISTANCE

We have an interest in providing appropriate services through the Site to all persons who access it. Therefore, we process a series of personal data for the purpose of managing relations with the Users of the Site, for example when they contact us with various questions or requests regarding the functionality of the Site, questions regarding the Company’s services offered through the Site, etc. Legal basis: art. 6(1)(f) GDPR – legitimate interest consisting in our interest to provide adequate services.

6. ANALYSIS AND STATISTICS ON THE FUNCTIONING OF THE SITE, COOKIES AND SIMILAR TECHNOLOGIES

We may use personal data that Users provide or that we collect in the context of their use of the Services for the purposes of analysis and statistics regarding our Services, including how the Site operates or the Services are offered. The analytics and statistics we do help us better understand how we might improve our Services or the functionality of the Site.In performing analytics and statistics we also use cookies and other similar technologies in accordance with the Cookie Policy. Cookies and similar technologies are also used to provide you with interest-based advertising.

7. CONNECTING THROUGH SOCIAL NETWORKS

We have implemented various mechanisms to interconnect with social media sites such as Facebook, Twitter, Youtube and Instagram to make it easier for you to access content posted by us on the Site and or our associated accounts on those social networks.If you access content posted on those social networks or comment on those social networks, or access the Site through your Facebook account, some of the public data in your profile will be removed from your account. from those social networks will be transmitted to us by the operators of those social networks.

8.FULFILMENT OF LEGAL OBLIGATIONS

Sometimes data processing is necessary to fulfil our legal obligations, such as: – reporting to the relevant tax authorities and keeping accounting records; – archiving data in accordance with applicable law.

9.DEFENCE OF RIGHTS AND INTERESTS IN JUSTICE

For the establishment, exercise or defence of a legal right in proceedings before a court, administrative or other official procedure in which the Company is involved.

10. TO WHOM WE DISCLOSE DATA

We may disclose your personal data to (i) entities and/or persons mandated by us (in the EEA or third countries) involved in the provision of the Services, including the provision of commercial communications (such as data centre providers, payment service providers for various payment facilities, providers of emailing platforms such as Google Mail), or if we are under an obligation to disclose personal data in order to comply with any legal obligation or decision of a judicial authority, public authority or government body; or (iii) if we are required or otherwise permitted to do so under applicable law.Your personal data may also be disclosed to third party providers of cookies and similar technologies as described in the Cookie Policy.

11. HOW WE STORE DATA

We keep your personal data as long as necessary to fulfil the purposes for which it was collected, subject to internal data retention procedures, including applicable archiving rules. For example, if you are one of our customers, your data will be stored in our database. personal data will be kept for the entire duration of the contractual relationship, plus a minimum period of 3 years after termination (as is the limitation period for legal actions). Subsequently, certain personal data may be kept for a longer period of time for archiving purposes in accordance with the applicable archiving rules.

12. WHAT RIGHTS DO YOU HAVE AS A DATA SUBJECT?

According to the law, you are granted the following rights as a data subject:
a)Right of access you can obtain from us the confirmation that we process your data. personal data, as well as information on the specifics of the processing
b) Right of modification you can ask us to modify your data. incorrect personal data or, where applicable, filling in data that is incomplete.
c) The right to erasure you can request the deletion of personal data when: (i) they are no longer necessary for the purposes for which we collected and process them; (ii) you have withdrawn your consent to the processing of your data and we can no longer process it on other legal grounds; (iii) the data are processed unlawfully; respectively (iv) the data must be deleted in accordance with the relevant legislation.
d) Withdrawal of consent and right to object You may withdraw your consent to the processing of data on the basis of consent at any time. You may also object at any time to processing for marketing purposes, including profiling carried out for this purpose, as well as to processing based on the legitimate interest of the Company, for reasons relating to your situation. Specify.
e) Restriction under certain conditions you can request the restriction of the processing of your data. Staff
f) The right to data portability to the extent that we process data by automated means, you can ask us, under the law, to provide your data. in a structured, frequently used and machine-readable form. If you request us to do so, we can transmit your data to us. another entity, if technically possible.
g) Right to lodge a complaint with the supervisory authority You have the right to lodge a complaint with the data processing supervisory authority if you consider that your rights have been violated:Autoritatea Nationala pentru Supravegherea Datilor cu Caracterlor Personal din Romania B-dul G-ral. Gheorghe Magheru 28-30 Sector 1, postal code 010336 Bucuresti, Romania anspdcp@dataprotection.ro
TO EXERCISE THE RIGHTS MENTIONED ABOVE, YOU CAN CONTACT US US BY EMAIL : ervantrust@gmail.com